.tix{--tix-ink:var(--color-ink,#0a0a0a);--tix-ink-muted:var(--color-muted,#5b6472);--tix-paper:var(--color-surface-alt,#f5f7fa);--tix-panel:var(--color-surface,#fff);--tix-line:var(--color-border,#e3e7ec);--tix-brand:var(--color-brand-navy,#00315b);--tix-brand-dark:var(--color-brand-navy-dark,#001f3d);--tix-amber:#e0a339;--tix-amber-ink:#6b4a12;--tix-teal:#2f6f6b;--tix-teal-ink:#fff;--tix-brick:#b23a3a;--tix-brick-ink:#fff;--tix-dept-freight:#2563eb;--tix-dept-truck:#ea580c;--tix-dept-warehousing:#7c3aed;--tix-dept-clearance:#0891b2;--tix-font-sans:var(--font-inter), -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--tix-font-display:var(--font-zalando-sans), var(--tix-font-sans);--tix-font-mono:ui-monospace, "SF Mono", "Cascadia Code", "Roboto Mono", monospace;--tix-radius:15px;--tix-radius-sm:8px;background:var(--tix-paper);color:var(--tix-ink);font-family:var(--tix-font-sans);min-height:100vh}.tix code,.tix .tix-mono{font-family:var(--tix-font-mono);font-variant-numeric:tabular-nums}.tix-shell{max-width:72rem;margin:0 auto;padding:2rem 1.5rem 4rem}.tix-header{border-bottom:1px solid var(--tix-line);justify-content:space-between;align-items:baseline;margin-bottom:2rem;padding-bottom:1rem;display:flex}.tix-header h1{font-family:var(--tix-font-display);letter-spacing:-.01em;font-size:1.25rem;font-weight:700}.tix-header .tix-subtitle{color:var(--tix-ink-muted);font-size:.875rem}.tix-manifest{border-top:1px solid var(--tix-line)}.tix-row{border-bottom:1px solid var(--tix-line);color:inherit;grid-template-columns:8rem 1fr auto auto;align-items:center;gap:1rem;padding:.875rem 0;text-decoration:none;display:grid}.tix-row:hover{background:var(--tix-panel)}.tix-row .tix-row-id{font-family:var(--tix-font-mono);color:var(--tix-ink-muted);font-size:.8125rem}.tix-row .tix-row-main{font-size:.9375rem}.tix-row .tix-row-meta{color:var(--tix-ink-muted);font-size:.8125rem}.tix-empty{text-align:center;color:var(--tix-ink-muted);padding:3rem 0;font-size:.9375rem}.tix-badge{border-radius:var(--tix-radius-sm);white-space:nowrap;align-items:center;padding:.1875rem .625rem;font-size:.75rem;font-weight:600;display:inline-flex}.tix-badge--new{background:var(--tix-panel);color:var(--tix-ink-muted);border:1px solid var(--tix-line)}.tix-badge--progress{background:color-mix(in srgb, var(--tix-amber) 18%, transparent);color:var(--tix-amber-ink)}.tix-badge--confirmed{background:var(--tix-teal);color:var(--tix-teal-ink)}.tix-badge--rejected{background:var(--tix-brick);color:var(--tix-brick-ink)}.tix-badge--verified{background:color-mix(in srgb, var(--tix-teal) 16%, transparent);color:var(--tix-teal)}.tix-badge--pending{background:color-mix(in srgb, var(--tix-amber) 18%, transparent);color:var(--tix-amber-ink)}.tix-staff-table{border-collapse:collapse;width:100%;font-size:.875rem}.tix-staff-table th{text-align:left;color:var(--tix-ink-muted);text-transform:uppercase;letter-spacing:.03em;border-bottom:1px solid var(--tix-line);padding:0 .75rem .625rem;font-size:.75rem;font-weight:600}.tix-staff-table td{border-bottom:1px solid var(--tix-line);vertical-align:middle;padding:.75rem}.tix-staff-table tr:last-child td{border-bottom:none}.tix-staff-name{font-weight:600}.tix-staff-email{color:var(--tix-ink-muted);font-size:.8125rem}@media (max-width:720px){.tix-staff-table thead{display:none}.tix-staff-table,.tix-staff-table tbody,.tix-staff-table tr,.tix-staff-table td{width:100%;display:block}.tix-staff-table tr{border-bottom:1px solid var(--tix-line);padding:.75rem 0}.tix-staff-table td{border-bottom:none;padding:.25rem 0}}.tix-form-section{border-top:1px solid var(--tix-line);padding:1.25rem 0}.tix-form-section h2{color:var(--tix-ink-muted);margin-bottom:.75rem;font-size:.8125rem;font-weight:600}.tix-field{grid-template-columns:11rem 1fr;align-items:start;gap:1rem;padding:.5rem 0;display:grid}.tix-field label{padding-top:.5rem;font-size:.875rem}.tix-field .tix-hint{color:var(--tix-ink-muted);margin-top:.25rem;font-size:.75rem}.tix-input,.tix-select,.tix-textarea{background:var(--tix-panel);border:1px solid var(--tix-line);border-radius:var(--tix-radius-sm);width:100%;color:var(--tix-ink);padding:.5rem .625rem;font-family:inherit;font-size:.875rem}.tix-input:focus-visible,.tix-select:focus-visible,.tix-textarea:focus-visible,.tix-button:focus-visible{outline:2px solid var(--tix-teal);outline-offset:1px}.tix-checkbox-group{flex-wrap:wrap;gap:.75rem;display:flex}.tix-checkbox-group label{align-items:center;gap:.375rem;padding-top:0;font-size:.875rem;display:flex}.tix-error{color:var(--tix-brick);margin-top:.25rem;font-size:.8125rem}.tix-button{border-radius:var(--tix-radius);cursor:pointer;border:1px solid #0000;justify-content:center;align-items:center;padding:.625rem 1.25rem;font-size:.875rem;font-weight:600;display:inline-flex}.tix-button--primary{background:var(--tix-brand);color:#fff}.tix-button--primary:hover{background:var(--tix-brand-dark)}.tix-button--primary:disabled{opacity:.5;cursor:not-allowed}.tix-button--secondary{border-color:var(--tix-brand);color:var(--tix-brand);background:0 0}.tix-button--secondary:hover{background:var(--tix-panel)}.tix-auth-split{grid-template-columns:1fr 1fr;min-height:100vh;display:grid}.tix-auth-visual{background:var(--tix-brand-dark);position:relative;overflow:hidden}.tix-auth-visual-img{object-fit:cover;transition:opacity .9s}.tix-auth-visual-scrim{background:linear-gradient(#00142826 0%,#001428a6 100%);position:absolute;inset:0}.tix-auth-visual-caption{color:#fff;flex-direction:column;gap:.375rem;display:flex;position:absolute;bottom:2.5rem;left:2.5rem;right:2.5rem}.tix-auth-visual-brand{font-family:var(--tix-font-display);font-size:1.5rem;font-weight:700}.tix-auth-form-side{justify-content:center;align-items:center;padding:2rem 1.5rem;display:flex}.tix-auth-form-inner{width:100%}@media (max-width:900px){.tix-auth-split{grid-template-columns:1fr;min-height:auto}.tix-auth-visual{display:none}}.tix-auth-actions{flex-wrap:wrap;align-items:center;gap:.75rem 1.25rem;display:flex}.tix-auth-actions .tix-button,.tix-auth-actions>a[class*=tix-button]{white-space:nowrap}@media (prefers-reduced-motion:no-preference){.tix-row,.tix-button{transition:background-color .12s,opacity .12s}}@media (max-width:640px){.tix-shell{padding:1.25rem 1rem 3rem}.tix-header{flex-wrap:wrap;align-items:flex-start;gap:.75rem}.tix-row{grid-template-columns:1fr auto;grid-template-areas:"id status""main main""meta meta";row-gap:.25rem}.tix-row .tix-row-id{grid-area:id}.tix-row .tix-row-main{white-space:normal;grid-area:main}.tix-row .tix-row-meta{grid-area:meta}.tix-row>.tix-badge{grid-area:status;justify-self:end}.tix-field{grid-template-columns:1fr;gap:.25rem;padding:.75rem 0}.tix-field label{padding-top:0}}.tix-board{grid-auto-columns:minmax(15rem,1fr);grid-auto-flow:column;gap:1rem;padding-bottom:.5rem;display:grid;overflow-x:auto}.tix-board__column{background:var(--tix-paper);border-radius:var(--tix-radius);border:1px solid var(--tix-line);flex-direction:column;min-width:15rem;display:flex}.tix-board__column-header{border-bottom:1px solid var(--tix-line);justify-content:space-between;align-items:center;padding:.75rem 1rem;font-size:.875rem;font-weight:600;display:flex}.tix-board__column-body{flex-direction:column;gap:.625rem;max-height:70vh;padding:.75rem;display:flex;overflow-y:auto}.tix-ticket-card{background:var(--tix-panel);border:1px solid var(--tix-line);border-radius:var(--tix-radius-sm);color:inherit;padding:.75rem;text-decoration:none;transition:box-shadow .15s,transform .15s;display:block;box-shadow:0 1px 3px #0f172a0a}.tix-ticket-card:hover{box-shadow:0 4px 12px #0f172a14}.tix-ticket-card__top{justify-content:space-between;align-items:baseline;font-size:.75rem;display:flex}.tix-ticket-card__id{color:var(--tix-ink-muted)}.tix-ticket-card__company{margin-top:.25rem;font-size:.9375rem;font-weight:600}.tix-ticket-card__owner{margin-top:.5rem;font-size:.8125rem}.tix-ticket-card--warn{border-color:var(--tix-amber);background:color-mix(in srgb, var(--tix-amber) 10%, var(--tix-panel))}.tix-ticket-card--critical{border-color:var(--tix-brick);background:color-mix(in srgb, var(--tix-brick) 12%, var(--tix-panel))}.tix-ticket-card--closed{opacity:.6}@media (max-width:640px){.tix-board{grid-auto-columns:minmax(13rem,85vw)}}.tix-ticket-card--freight{box-shadow:inset 4px 0 0 var(--tix-dept-freight)}.tix-ticket-card--truck{box-shadow:inset 4px 0 0 var(--tix-dept-truck)}.tix-ticket-card--warehousing{box-shadow:inset 4px 0 0 var(--tix-dept-warehousing)}.tix-ticket-card--clearance{box-shadow:inset 4px 0 0 var(--tix-dept-clearance)}.tix-ticket-card__owner-chip{align-items:center;gap:.375rem;display:inline-flex}.tix-avatar{background:var(--tix-brand);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:1.375rem;height:1.375rem;font-size:.625rem;font-weight:700;display:inline-flex}.tix-card{background:var(--tix-panel);border:1px solid var(--tix-line);border-radius:var(--tix-radius);padding:1.25rem;box-shadow:0 1px 3px #0f172a0d}.tix-card+.tix-card{margin-top:1rem}.tix-card h2{text-transform:uppercase;letter-spacing:.04em;color:var(--tix-ink-muted);margin-bottom:.875rem;font-size:.75rem;font-weight:700}.tix-detail-grid{grid-template-columns:minmax(0,1.7fr) minmax(16rem,1fr);align-items:start;gap:1.25rem;margin-top:1.5rem;display:grid}.tix-detail-sidebar{gap:1rem;display:grid;position:sticky;top:1rem}@media (max-width:900px){.tix-detail-grid{grid-template-columns:1fr}.tix-detail-sidebar{position:static}}.tix-modal-scrim{background:color-mix(in srgb, var(--tix-brand-dark) 55%, transparent);z-index:50;justify-content:center;align-items:center;padding:1.5rem;display:flex;position:fixed;inset:0}.tix-modal{background:var(--tix-panel);border:1px solid var(--tix-line);border-radius:var(--tix-radius);width:100%;max-width:26rem;padding:1.5rem;box-shadow:0 12px 32px #00000038}.tix-modal h3{font-family:var(--tix-font-display);margin:0 0 .75rem}.tix-modal__actions{justify-content:flex-end;gap:.5rem;margin-top:1rem;display:flex}.tix-watch-toggle{align-items:center;gap:.375rem;display:inline-flex}.tix-thread-day{color:var(--tix-ink-muted);text-transform:uppercase;letter-spacing:.04em;align-items:center;gap:.75rem;margin:1rem 0 .5rem;font-size:.75rem;display:flex}.tix-thread-day:before,.tix-thread-day:after{content:"";background:var(--tix-line);flex:1;height:1px}.tix-thread-group{gap:.625rem;margin-bottom:.75rem;display:flex}.tix-thread-group__body{flex:1;min-width:0}.tix-thread-group__actor{font-size:.8125rem;font-weight:600}.tix-thread-bubble{background:var(--tix-paper);border:1px solid var(--tix-line);border-radius:var(--tix-radius-sm);margin-top:.25rem;padding:.5rem .75rem;font-size:.875rem}.tix-thread-bubble--system{color:var(--tix-ink-muted);background:0 0;border:none;padding:.125rem 0;font-style:italic}.tix-thread-bubble__time{font-family:var(--tix-font-mono);color:var(--tix-ink-muted);margin-left:.5rem;font-size:.6875rem}.tix-toolbar{flex-direction:column;gap:.625rem;margin-bottom:1rem;display:flex}.tix-toolbar__row{flex-wrap:wrap;align-items:center;gap:.5rem;display:flex}.tix-toolbar__search{max-width:20rem}.tix-mine-heading{text-transform:uppercase;letter-spacing:.05em;color:var(--tix-ink-muted);margin:1.25rem 0 .5rem;font-size:.75rem}.tix-ticket-table{gap:.375rem;display:grid}.tix-ticket-row{background:var(--tix-panel);border:1px solid var(--tix-line);border-radius:var(--tix-radius-sm);color:inherit;grid-template-columns:5.5rem minmax(0,1.6fr) minmax(0,1.4fr) 9rem 6rem 7rem;align-items:center;gap:.75rem;padding:.625rem .875rem;text-decoration:none;display:grid}.tix-ticket-row--freight{box-shadow:inset 4px 0 0 var(--tix-dept-freight)}.tix-ticket-row--truck{box-shadow:inset 4px 0 0 var(--tix-dept-truck)}.tix-ticket-row--warehousing{box-shadow:inset 4px 0 0 var(--tix-dept-warehousing)}.tix-ticket-row--clearance{box-shadow:inset 4px 0 0 var(--tix-dept-clearance)}.tix-ticket-row--warn{border-color:var(--tix-amber);background:color-mix(in srgb, var(--tix-amber) 8%, var(--tix-panel))}.tix-ticket-row--critical{border-color:var(--tix-brick);background:color-mix(in srgb, var(--tix-brick) 10%, var(--tix-panel))}.tix-ticket-row--closed{opacity:.6}.tix-ticket-row__id{font-family:var(--tix-font-mono);color:var(--tix-ink-muted);font-size:.75rem}.tix-ticket-row__primary{align-items:baseline;gap:.375rem;min-width:0;font-size:1rem;font-weight:700;display:flex}.tix-ticket-row__primary span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.tix-ticket-row__arrow{color:var(--tix-ink-muted);flex-shrink:0;font-weight:400}.tix-ticket-row__secondary{color:var(--tix-ink-muted);font-size:.75rem;font-family:var(--tix-font-mono);flex-wrap:wrap;gap:0 .75rem;display:flex}.tix-ticket-row__company{font-size:.6875rem;font-family:var(--tix-font-sans);color:var(--tix-ink-muted);flex-basis:100%}.tix-ticket-row__owner{align-items:center;gap:.375rem;min-width:0;font-size:.8125rem;display:flex}@keyframes tix-ticket-land{0%{opacity:0;box-shadow:0 0 0 2px var(--tix-brand);transform:translateY(-.75rem)scale(.98)}60%{opacity:1;transform:translateY(.15rem)scale(1)}to{box-shadow:none;transform:translateY(0)}}.tix-ticket-row--landing{animation:.48s cubic-bezier(.22,1,.36,1) tix-ticket-land}.tix-empty-queue{border:1px dashed var(--tix-line);border-radius:var(--tix-radius-sm);text-align:center;color:var(--tix-ink-muted);font-family:var(--tix-font-mono);padding:2rem 1rem;font-size:.8125rem}.tix-claim-toast{background:var(--tix-brand-dark);color:#fff;border-radius:var(--tix-radius-sm);z-index:60;align-items:center;gap:.75rem;padding:.625rem 1rem;font-size:.875rem;display:flex;position:fixed;bottom:1.5rem;left:50%;transform:translate(-50%);box-shadow:0 8px 24px #00000040}.tix-claim-toast button{color:#fff;cursor:pointer;font:inherit;background:0 0;border:none;padding:0;text-decoration:underline}@media (max-width:860px){.tix-ticket-row{grid-template-columns:1fr;gap:.375rem}.tix-ticket-row__id{order:-1}}.tix-shipment-row{background:var(--tix-panel);border:1px solid var(--tix-line);border-radius:var(--tix-radius-sm);color:inherit;grid-template-columns:5.5rem 1fr 10rem;align-items:center;gap:.75rem;padding:.625rem .875rem;text-decoration:none;display:grid}.tix-shipment-row--warn{border-color:var(--tix-amber);background:color-mix(in srgb, var(--tix-amber) 8%, var(--tix-panel))}.tix-shipment-row--critical{border-color:var(--tix-brick);background:color-mix(in srgb, var(--tix-brick) 10%, var(--tix-panel))}.tix-shipment-row__deadline{font-family:var(--tix-font-mono);text-align:right;font-size:.8125rem}@media (max-width:640px){.tix-shipment-row{text-align:left;grid-template-columns:1fr}.tix-shipment-row__deadline{text-align:left}}